20:30 01 Dec 22
We looked at different Class C's in Minnesota and online for a year. In March most dealers hardly had any on their lots. When we stopped at RV One in Des Moines they had about 20 Class C new motorhomes. Chloe was the sales rep we started working with and she was Awesome to work with. We originally ordered another brand but ended up changing to the Jayco 29MV. The two floorplans were identical but the Jayco had a better rated ride and finishes on... the outside for the same price. Chloe was able to grab one coming offline and we came down from Minnesota and everything was perfect. Chloe was so easy to work with we communicated via text and phone calls and we could not have been happier. We just picked up and Dennis did a great job showing us everything. Jill in the warranty department was also great to work with. Very happy, thanks Chloe!!read more
23:23 26 Nov 22
Great selection, plenty of polite sales associates available for information and or questions.
14:05 21 Nov 22
So far so good...Still "just looking"🙂
02:10 19 Nov 22
Recently bought a camper from there had a great experience, and they went above and beyond to make it happen! Our salesman Skyler was amazing.
The Roving Ballards
03:00 04 Nov 22
Friendly customer service reps in the parts department.
16:39 23 Oct 22
Such a great experience. Andy and Michael are great people to work with and after purchasing our second Airstream from them we will certainly be back in the future.
18:53 20 Oct 22
I had a long process with RV One in Altoona, but it ended up being a good experience. Jacqueline the service manager was transparent and communicated throughout the process. It took 15 months to get an air conditioner replaced. Because of supple and demand it took a while and they were upfront all the way.If you had a bad experience in the past this is different management. Give them a chance.
22:02 27 Sep 22
Super helpful and patient with all of our questions.
18:45 17 Sep 22
Mark was awesome in service! He gave us the most thorough walk through of our new camper before we were handed the keys! He was very experienced and very knowledgeable! Thank you Mark for helping us get the best start with our new home!! We appreciate you!!
16:40 07 Sep 22
Jacquilyn Cleveland and her service team really stepped up and helped us with some warranty work on our recent RV purchase. We had some issues and they fixed them right away and then after we left the dealership we had a couple of other things pop up and Jacquilyn and team did not hesitate to do the right thing and get us the assistance we needed although we were back in Texas. They are prompt, courteous, professional, and very reactive to your... needs…which can’t be said for some RV dealerships. Thanks Jacquilyn!!!!!read more
01:46 07 Sep 22
Lots of motorhomes to pick fromBut they took money from our cc when we told them we would let them know if it’s a deal!!But they did not listen!So please give us our money back
16:48 06 Sep 22
18:55 19 Aug 22
Javier is sooooooooo nice and the experience was fantastic!
23:47 16 Aug 22
Great place to get rv fixed at n to buy one
02:20 16 Aug 22
On our way home from Yellowstone we noticed that passenger headlight on our 2021 Jayco Alante was not in the correct position. Upon further inspection we notice the bottom bracket was never installed - as we observed on the driver side headlight. We purchased our rig from RV One Albany so we stopped in without an appointment to RV One DesMoines. The services receptionist asked Chance to take a look at our rig. He confirmed what we had said and... went to work creating a bottom bracket. It was still under warranty so no payment due. We did tip Chance and thanked him and the receipt for their help. Well done RV One DesMoines!read more
15:54 11 Aug 22
David Orwin is the best.
13:48 05 Aug 22
Dave O great sales person easy to work with
18:38 03 Aug 22
Marvin is the best!! He took the time to ensure we were comfortable about everything in our new Airstream!
14:36 03 Aug 22
The staff is welcome ing, efficient. An all around pleasant experience
00:34 31 Jul 22
Thanks good service
18:28 19 Jul 22
While stopping over in Des Moines, we had an issue with our hitch jack base on our Airstream. We talked with Marvin and he said it would be weeks to get the part but offered to reshape it in the shop. Came back after 10 minutes and he had pounded out the bend and spray painted to look brand new. When I asked for the invoice, he said no charge. Great service! Thank you Marvin.
03:36 14 Jul 22
We purchased our 2019 Jayco Eagle 5th Wheel in the Fall of 2018. We had nothing but problems from the first day up to this year.All of that was resolved and I have nothing but good things to say about RVOne Des Moines! I was in management for 22 yrs. In meeting with their new General Manager Michael Farland, I found him to be a solid mgr.,in my opinion. He informed me that after a company merger, they now have training facilities for service... personnel. At the begining of May,I believe,he said they had techs away at schooling. In my opinion, Mr. Farland and the team at RVOne Des Moines are making it a priority in turning things around in the Service Dept. I'm a Happy Camper, now!!! P.S. - Jacquilyn, Service Dir., ordered a bike rack for me, while in town. It was exactly what we had been looking for for a year. It showed up on the day she said, they assembled and installed it. Happy Camper II!!!read more
13:50 11 Jul 22
We enjoyed working with everyone at RV One. We had looked at several different RV dealers but at RV One we never felt rushed and they were very good at answering all our questions. We worked with Andy in sales who answered the many questions we had since we are first time RVers and if he didn't have the answer would find out for us. He was very good at keeping us informed on the status of our RV since it was on a backorder.We worked with... Jill in the parts department who was very good at answering our questions on the many extras we would need as well as making the bike rack happen. Thank You Jill!!And last but not least, Marvin. He was the one that went over everything on our new unit and had to answer all the many questions and repeat many of things he told us!! :). We were trying to soak up so much information and see what he pushed or turned to make different things work.When we were leaving they all gave us their contact information so if we have any questions we can get in contact with them for answers.We really appreciate all the time they took to getting us started on our new adventures.read more
21:20 08 Jul 22
If we could give them 10 stars we would! I texted them at 7 am, explaining our problem. When they opened at 8 I got a call from them. Appointment at 11 am and problem fixed. Special shout out to Jacquilyn Cleveland for answering so quickly and scheduling us so fast! Extra special acknowledgement of the technician Dennis. He really knows his "stuff" and resolved our hydraulic problem quickly. He is knowledgeable and very professional...give him... 2 gold stars! We would HIGHLY recommend this dealership and service department to anyone. Hated having the problem with the RV but so grateful that we were 2 miles away from the BEST service dept in the Midwest. Thank you so much!read more
01:06 08 Jul 22
Thank you Jill for great follow up and positive attitude while working through the supply chain delays. Your concern and updates helped us stay informed on the status of our parts order. We appreciate your help in getting our repair scheduled and completed. Thank you!
17:28 06 Jul 22
Jill was extremely helpful over the phone and answered all of the questions I had prior to my visit. Great customer service!
16:21 06 Jul 22
RV One in Des Moines was fantastic. We had a technical problem with our rental RV and were welcomed here in the friendliest manner on a Friday afternoon. Jacquilyn, Michael and Marvin helped us out so quickly, thank you again! They didn’t even charge us because it turned out we had simply forgotten to plug in a cable. While waiting for a short time we had a look at the RVs on display, and the whole place looked really professional. Wonderful... service, we can only recommend it.read more
15:40 06 Jul 22
Recently my wife and I bought a 2020 Keystone Travel Trailer. We got the privilege of working with Jill Holland during the sale, and during the order of some parts we ordered. Jill was fantastic to deal with, and was very helpful, if you are looking for a camper or rv, I would highly recommend RV One, and to talk to Jill Holland.
15:33 06 Jul 22
I had a great experience with RV One in Des Moines. Working with Andy from Sales, Kiara from Finance, and Jill and Marvin from Service. They were all friendly, helpful, and very knowledgeable about Airstreams. They were an absolute pleasure to work with and I am looking forward to a continued relationship.I visited RVOne in Fall 2021 to begin my search for an Airstream, I was looking at both trailers and Class B motorhomes. I met Andy from... sales who was very knowledgeable about "all things Airstream." I selected an Interstate 24x and ordered it that day. As with most Airstreams, it had to be ordered and took 9 months for delivery. Andy kept me informed every step of the way and pointed me at many internet resources. Finally, the day of delivery arrived. Kiara jumped into action and got all the financing finalized in just a couple hours. Andy coordinated everything, Jill walked me through warranty and service details, and Technician Marvin gave me a fantastic 1.5 hour walkthrough of the motorhome. He patiently answered all my questions and repeated instructions to allow me to video him.Thanks RVOne for a wonderful experience buying my first motorhome.read more
22:57 05 Jul 22
Extremely helpful staff. I clumsily ripped our tow chain. They helped us with knowledge and supplies to do the repair. A special thank you to the platinum blond haired lady. She was very sweet to go out of her way to check on us and make sure that we were doing okay.
20:21 05 Jul 22
would definitely purchase from here an amazing selection
13:31 05 Jul 22
We were on the road and had an electrical problem. Philip and Austin were super friendly and worked us in to fix the problem. They communicated with us and answered all of our questions. We appreciated their expertise and would recommend you try their service department!
20:51 03 Jul 22
Dave Orwin was great!!!
19:17 03 Jul 22
Dave O. and his teammate Ray are helpful, knowledgeable, and well-mannered with their interactions and definitely have extraordinary skill sets for their profession. I highly recommend them & RV One Superstores! They were definitely raised well and are assets to their team!
18:54 03 Jul 22
Dave O. Is a great technician and always up to help when needed.
01:11 01 Jul 22
great people to work with,Kevin in service was awesome
00:59 01 Jul 22
A1 Service quick check ins Kevin made it so easy!
Rick Galen Deerpark
15:53 30 Jun 22
Just bought a 2021 Jayco Senaca and had it for 2 days camping before heading back to MN, and I couldn't figure out why I couldn't get the water to say in when I turned the pump on, took it back and in 2 seconds one of the service guys came out and showed me the inlet screen was backwards, truly awesome service and we were on the road. Thank you all for being so frendly and helpful. Jan and Rick DulkaUpdate. Had a problem with getting... title so I talked with Madison incredible service is overnight our title to us once again great serviceread more
21:39 29 Jun 22
Kevin was super knowledgeable during our demo confidently recommend!!
19:38 29 Jun 22
Went in as a looker, they were all very kind and patient not pushy at all! Kevin was able to answer all of my questions! Definitely will be going back!
adrian n sam robles
17:20 29 Jun 22
Favorite place to deliver rvs for as a transport driver, 10/10 recommend Kevin!
17:09 29 Jun 22
Although they are always busy they always make you feel like your their number one costumers from the start to the finish, highly recommend Kevin!
16:32 29 Jun 22
Kevin got us in and taken care of super quick!10/10 experience!!
15:40 29 Jun 22
Highly recommend Kevin in service super friendly and knows his stuff!
15:01 29 Jun 22
Favorite place for my RV - 10/10 recommend Kevin
14:39 29 Jun 22
Everytime we take a new camper here Kevin is always quick and gets us out super quick
14:18 29 Jun 22
Always a quick and easy check in service from Kevin highly recommend!
13:51 29 Jun 22
My husband went to deliver a new RV to RV One and Kevin had a great attitude! We had great service!
12:33 29 Jun 22
I need to give a big shout out to Andy Haberkamp who is a very knowledgeable salesperson who truly cares about the customer. He delivers an unmatched service experience! I would only work with Andy for my RV needs.
07:21 29 Jun 22
A+ for Airstream Andy. I can’t thank him enough for helping my family get what we need. Highly recommend!
22:01 28 Jun 22
We went in with a basic idea of what we wanted, and the salesman, Andy, made the whole experience less stressful and easy with his friendly personality and knowledge. We were very happy with our purchase and would recommend to anyone!
18:37 28 Jun 22
We had the best experience with Andy Haberkamp, will definitely recommend to our friends!
16:16 28 Jun 22
Andy H. was super helpful, friendly, and knowledgeable with all my questions.
15:51 28 Jun 22
This lot is full of beautiful campers! It had everything I was looking for! Andy Haberkamp greeted me and was very knowledgeable about any questions I had. 10/10 recommend!
15:06 28 Jun 22
RV One is a great company to work with from their sales people to their service department (which has improved significantly in the past year!) Most impressive is definitely Airstream Andy who has all knowledge of Airstreams you would ever need to know and who will find you what you need at the right price! I know they've had to deal with a lot of supply chain issues like the rest of us but they have been there from the start to go above and... beyond making the customer experience really satisfactory. I reiterate, if you're looking for an Airstream you want to ask for Airstream Andy; you will thank me!read more
21:24 27 Jun 22
My 5th wheel toy hauler had a loud creaking / snapping noise coming from the leaf springs/shackle area of both sides of the RV. Steve, Chris and Phil did an excellent job in diagnosing and providing a remedy for the problem.They also gave me some great advice on maintenance on the RV.Great experience with those guys
16:16 21 Jun 22
When my wife Lili and I were told Chloe had the type of Motor Coach we had been interested in and dreamed of 1 day owning so we contacted Chloe at RV One Des Moines Iowa and ask for more details. She was excellent to work with she offered videos and told Lili she would provide her with detailed interior color schemes so she could match confidently. Chloe was very good at follow up and we felt she genuinely had our best interest in mind. She... worked with Michael and RJ to get us a price that made it apparent they wanted to sell the vehicle. Chloe also introduced us to Jacquilyn and Philip in Service who had Dennis install a Blue Ox and Airforce One Braking System to make this a turn key solution.We are very happy and confident in recommending Chloe, so if you are looking for someone who will help you realize your dream ask for Chloe.read more
02:54 21 Jun 22
Super friendly, and easy to work with!! Especially Patrick Scrignoli From purchasing new, to servicing what you have!! They have it covered!!
01:05 21 Jun 22
Ask for Pat Scrignoli in service! Always a great experience with a great attitude.
17:48 17 Jun 22
Called in to order parts for our Grand Design, always fear the worst when dealing with parts and service people. I was pleasantly surprised with Jacquilyn Cleveland and Dakota from parts, they went above and beyond to search for what we needed and ensure it would be in before we had to head out of town! Thank you both very much, we greatly appreciate your help!!!
03:55 16 Jun 22
We Stopped in for assistance with parts for our 5th wheel. Jill Holland was very helpful, she got us what we needed, and even gave our Dog Duke a treat. Very welcoming environment. We will be back for sure.
01:06 16 Jun 22
I drive 300 miles to service my Flying cloud due to RV One's Airstream service team. I won't go anywhere else.
23:34 15 Jun 22
Came in for a couple fixes for my jayco. Chance and pat were amazing to work with. Got my camper fixed in no time. Highly recommended to go here
23:32 15 Jun 22
Chance was very knowledgeable and knew exactly what he was doing. He was so friendly and patient with me
22:55 15 Jun 22
We had great sales service from Chloe to purchase a new camper at RVOne Altoona. Mark & Dennis were so knowledgeable. Thank you
15:02 15 Jun 22
Donavon helped me find exactly what I was looking for, very helpful!
14:47 15 Jun 22
Super clean dealership. Huge selection of inventory.
20:55 14 Jun 22
Amanda and Britney helped me and this was the best experience I could have dreamt of. They are confident and positive and pointed me in the direction that I wanted to be pointed. I felt pampered! This is just the start for me but the start of what I hope to be an exciting journey! Highly recommend, especially if you are as nervous as me about making large purchases!
17:48 14 Jun 22
the girls Amanda and Brittni give an excellent start to your experience at RVone
17:38 14 Jun 22
Madison was the best person to deal with.
17:07 14 Jun 22
Went in for a water leak. Was helped by Chance in service. He was friendly, fast, efficient and knowledgeable. Would highly recommend RV one for your service needs.