18:27 14 Oct 21
We bought a new camper from RV One and the service was great. We had a weight distribution hitch installed on my old truck but ended up buying a new one. They adjusted the hitch to the new truck for no cost. Would recommend checking this place out.
22:21 08 Oct 21
Big thank you to Micheal the sales manager! You guys are absolutely amazing. Robert the lot manager needs a huge raise. He took his time helping us with our RV filling water and using their dump site. If there was a 10 stars, Robert would get all 10. He is patient, friendly, and informational. What a great place for RVers! Thank you guys so much!
19:59 06 Oct 21
New Kid on the block at RVOne from New York area RVOne. Jake Kilil been here for one year. Manager. I winterized my small camper eight days ago with them in Altoona for $200 .Received a special/on sale card in the mail today winterization $139.99. I went to visit the young handsome 27-year-old gentleman at RVOne and he refunded the difference. I think their reviews will move from 1.5 stars to four stars in the near future. I have more... compliments but I will spare the reader. Thank you Mr. Kilil.read more
18:15 05 Oct 21
Phillip in the Service Department worked with us to resolve warranty issues with Thor. He was very kind, helpful and respectful. Great service!
04:09 03 Oct 21
Great selection and very helpful!!!
22:52 02 Oct 21
Completed the purchase of our motorhome and back to trade and get another.
18:06 10 Sep 21
These guys are great to work with!
16:16 31 Aug 21
Windshield wiper came off driving dow the road and just happened to see these guys. Stopped in and they fix the issue. These guys are great. Excellent customer service and looks like they have a great inventory of rv’s
16:53 29 Aug 21
I had an emergency and had to get service. They got us in squeezed us between two appointments. I worked with Phillip from service and had a great experience even though he was very busy. I watched him help 3 customers at one time running. That showed me he really cares about helping customers. We had to spend the night because they had to overnight the parts we needed to get back on the road. I could not have ask more from RVONE. I will... recommend them to anyone.read more
21:45 12 Aug 21
I thought I was having troubles with my AC and Fridge. Phillip helped me out and did a great job. Turns out everything was running properly I just needed to give it more time and keep my fridge setting on auto. Minimal downtime and I’m back in business for all my hunts out west this fall.
00:32 09 Aug 21
Been here lately? Give them another chance - I did. Worked with the GM and Sales Mgr to sell our RV and it was an awesome experience. The GM has completely restructured the place - night and day difference from previous encounters. We WILL be back here to buy our next RV. Many thanks to the RVOne Des Moines Team!
Liam Theo Creative
19:30 08 Aug 21
Good selection of new and used options. Options include A, B, C, and trailers
00:43 26 Jul 21
Nice newer store. Inventory is low here just like most places today.
15:35 06 Jul 21
I had a great service experience at RV One today. We're travelling to Wisconsin and our shore power connection went out. RV One was able to have Phillip and Austin jump right on it, troubleshoot, and get it fixed. Amazing crew! Thanks for the amazing service!
04:23 04 Jul 21
They are a good group of people to deal with when shopping for a rv.
01:05 04 Jul 21
I stop by RVONE to pick up parts I needed for my camper. I was getting frustrated when I could not find what I needed and could not get any help. I even ask one young man for help and he said it would be just a minute . I waited 10 minutes and still no help, yet there were a number of employees I observered in the service office just talking including the young man who told me it would be just a minute. I was not the only person waiting for... help. I finally decided that I waited long enough and started to walk out when another employee, who was helping other people there stop me and said if I can give him just 1 minute he would help me. He said his name was Phillip. He apologized for my wait so I decided I could wait. It was a couple of minutes when he came back to me and help me find everything I needed. Phillip even gave me a few suggestions to help me take care of my camper. I was going to give this place a 1 star but since Phillip took good care of me and I felt he really wanted to help me I give him a 5 star. Thank you sirread more
Lee Ann Willard
15:47 02 Jul 21
Jacquelin saved the day and my cross country road trip! I called due to the roof material lifting and water damage on my month old Jayco fifth wheel and had no appointment on a long trip from Florida to the west coast. Jacquelin worked us into their busy schedule asap and the team was able to submit through warranty and make the repairs within the week, saving me my trip with minimal delays. Great customer service!
16:08 30 Jun 21
We called RV One in a panic to order much needed parts for a Cougar Half Ton, due to a lightning strike. Not only did Jacquilyn Cleveland and Dakota get all of our parts ordered, they went out of their way to make it happen quickly, and took all the panic and anxiety we had away! They were both amazing, it shows they care about their customers and providing excellent customer service!
15:23 29 Jun 21
Melissa in the parts department was extremely nice, professional, and helpful. Her advice will actually save us money!
04:36 29 Jun 21
Jacquelin and Adam- the best two individuals you can come across when you need service. We arrived with no coach power and no appointment on a long trip to Yellowstone; Jacquelin worked us in to their busy schedule and Adam found our problem and was able to fix it.....saving our vacation trip to Yellowstone. Top notch service and great people; what you expect from Airstream.
23:21 24 Jun 21
It's a very friendly store to look at new and used campers big small fold downs And motor homes it's a very large dealership it has a mechanic shop to work on your camper a very clean store with a professional staff that makes it a class act store check it out for your self and see what you think !
19:32 17 Jun 21
We bought our first Airstream from RV One and enjoyed our buying experience. New and clean facility with happy employees. Glad we have RV One/Airstream nearby!
12:26 15 Jun 21
It was awesome great service and awesome RVs
15:03 02 Jun 21
I delivered a new NEWMAR Canyon Star from Indiana to the RV One Des Moines location. Having survived 70 days in care facilities beds from Covid double pneumonia earlier this year, my legs are still very weak from the atrophy. I parked right in front of the door and explained to the first person I encountered who was Jake, General Manager, that I would like to carry my luggage inside so I wouldn’t need to walk so far from the check-in area. He... told me he would get someone to help me by moving the unit after I came inside.Meisha , was the ambassador of care to whom I was assigned. She not only professionally introduced herself whilst I was completing the delivery paperwork, but sat down at the table with me and made me feel at home: telling me where the coffee, water, soda, restroom, etc were located. She was such a pleasant hostess, it was as if I were a guest in her home.Another distinction I noticed is that everyone in the dealership was dressed nicely and professionally. The observations I made do not occur by accident ~ these are clearly purpose~driven. If I were researching to acquire a recreational vehicle, I would derive comfort from a group of individuals who are paying attention to detail as if they were a top sports team.Thanks again to Meisha for the exemplification of how people should function in the serving of their clients. You give me hope for the next generation.read more
21:07 01 Jun 21
Great selection 👌
20:28 31 May 21
Made an appointment with Ms Whitney. She was very professional and attentive over the phone. I had a service and detail badly overdue she got me in right away. It seemed like she was a big deal but made RV one an even bigger deal which I respect. Thanks RV One and thank you Whitney.
18:41 27 May 21
I recently purchased a Rockwood Mini Lite from the DSM location. I was very pleased with Jill's willingness to make sure things went smoothly and was able to get on the road in a timely manner. Thank you Jill - 6 stars ratings
09:00 24 May 21
My RV broke over the weekend. Philip helped out. He went above and beyond normal customer service. He took the time to find me the correct part. Thank you Philip. My family really appreciated the ,*
08:49 24 May 21
I took my RV in for repair. The staff was very busy but Phillip took the time to help me out. He was very knowledgeable . If you need any help I would high recommend him .
02:05 23 May 21
Great people to work with.
22:10 21 May 21
My husband and I had an emergency on the road this morning and RV superstore was the closest stop. I can not say enough about the over and above help we received from Jacquilyn. Oh my goodness. She tracked down the exact parts we needed and was amazing in helping us get them ordered to be delivered down the road in CO where we are headed.She and her amazing technician (don't know his name) worked non stop to help us. They were professional,... kind, intelligent, and so very helpful.Stop at this places service department.read more
23:13 19 May 21
Cam was great and friendly.
22:58 15 May 21
Drew Vance spent a lot of time with us showing us our options and giving us the pros and cons of each. Excellent customer service and really listened to what we were wanting in an RV.
00:21 13 May 21
Philip in the service department went out of his way to help me. He took extra time tonight to find my parts even though the service dept was closed. Ask for him.
Tina Bannister IA -DES MOINES
15:17 12 May 21
15:17 12 May 21
Abby Folkerts is always so pleasant and helpful! Top employee!
14:51 12 May 21
Abby is amazing to work with!
13:11 12 May 21
Abby Folkerts was amazing!! She went above and beyond her service and I would truly recommend her and RV One for the best service I have ever experienced!!!
13:02 12 May 21
Abbey is the sweeetest most patient person when dealing with first time buyers. She always makes you feel welcome and always has time for everyone.
13:01 12 May 21
Abby Folkerts helped me out so much! Thank you for everything you did.
12:57 12 May 21
Abby was so helpful with my warranties. 10/10 would recommend.
16:34 03 May 21
Good sales person
22:17 10 Apr 21