Jessica Diaz
22:40 16 Mar 23
I really enjoyed RVOne. We got a great deal and everyone was so nice. Jacob and Kiara were great! And they service guy-don’t remember his name- actually took the time to explain everything in layman’s terms. And even though we had to travel 2 1/2 hours in a snow storm it was worth it. We will be recommending them.
Austin Peterson
22:29 08 Mar 23
Great place
Debra Ellies
22:20 08 Mar 23
Jacquelyn was amazing! Your team is so knowledgable and can really get a job done quickly! So pleased to have found you!
Brad Helms
16:11 06 Mar 23
Austin helped me fix my hitch when I stopped in. Very helpful
Amanda Rabah
15:42 05 Mar 23
We just purchased our 1st RV from here and the experience was so easy. They answered all of our questions (and there were a lot). The service dept was very helpful and the guy who did our demo was very knowledgable. I would highly recommend this store to everyone.
Pulu Hui
20:17 04 Mar 23
PHIL in Service made all our Repair Needs a Breeze! His updates made for a worry free repair. THANKS Phil!
Kevin P
21:52 03 Mar 23
I had the pleasure of dealing with Chloe Nolan in sales and she was absolutely amazing!! After dealing with a few salesmen at other camper locations she was hands down the best. She was patient, she listened to our wants and needs, and found campers in our price range with the monthly payments we were looking for. She was not pushy at all, like everyone else I’ve had to deal with. I will most defiantly be using Chloe again for future camper... purchases and you should too!read more
Andrew Sullivan
00:34 01 Mar 23
What a beautiful place. There are so many opportunities.
Mike Foggia
21:19 27 Feb 23
Excellent staff. Phil was a delight to work with.
Mike Molstead
21:06 24 Feb 23
Jill, Marvin Dave and Andy were all AMAZING!!!
J N
18:37 24 Feb 23
Marvin, Jill and Andy did a great job with our Airstream purchase. The whole process was easy, and efficient.
Chris DeVore
17:39 24 Feb 23
RV One in Altoona did a great job for us this morning. After much effort on the part of the General Manager and Service Manager at RV One they will be doing all of our warranty work on our new Alliance Avenue.Thanks again for all your efforts.Dennis and Chris DeVore
Renae Birnell
21:53 23 Feb 23
Our sales person, Andy went out of his way to accommodate our tight schedule. They have a great selection of RV’s to choose from. Jill was great at explaining all the warranty details and making sure we left with all the knowledge we needed (Thanks to “Pops”) and that the rv was detailed and perfect.
Tiffani Morrill
22:29 18 Feb 23
Thank you to all that took the time to work with us, in the process of buying our 1st camper. Everyone was wonderful in explaining everything to us, answering all of our questions and walking us through the entire process. Andy for braving the freezing weather, Jill for helping us find everything we needed, Chance for walking us through our camper and Kiara for helping us with the paperwork. You all were fantastic.Thank You!!!
Rebekah Christoffersen
19:57 18 Feb 23
The entire staff have been very kind and helpful! Chance took time and provided us with a great walk through demo and Jill was friendly and helped us get some last minute supplies. Jake was also very patient and provided us with many options.
Rhonda O'Connor
22:20 17 Feb 23
We had a great experience buying our NuCamp T@G. From Michael Rutan sharing the benefits to our thorough demo with Marvin Sorber and the other team members who helped us make this decision!
Curtis Johnson
20:05 17 Feb 23
Marvin and Jill were great to work with.
Krisa Johnson
20:04 17 Feb 23
Marvin gave a very thorough tour of our new travel trailerJill was great at explaining our warranties
Fonda Weide
17:51 11 Feb 23
The staff were great to work with! They are very knowledgeable and do their jobs well. We were very impressed. We want to give a BIG thanks to Jacob for helping find our travel trailer, RJ for all the paperwork involved,Jacklyn for setting up for extra accessories, and Dave for the walk through inspection. You have a great team! If you are looking to buy a camper RV One is definitely a must!Happy camping!
Craig Duysen
23:10 10 Feb 23
RVOne is a great place to do business. Everyone, including Pat in service are friendly and helpful.
Sherri Schuchmann
22:28 10 Feb 23
Our demo was very informative. Marvin and Jill were great! Marvin is especially helpful and knowledgeable.
Nicole Kinkade
22:20 07 Feb 23
We moved into our Airstream full time and ran into some issues in the first week. Jaclyn was very helpful and Marvin fixed us up right in the parking lot so we could get on our way. Highly recommend and will come back if we run into further issues! Thanks RV One!
Thomas Serafin
18:50 04 Feb 23
Picked up our our RV from these guys and they did amazing! Chance and Jacquilyn were super helpful and would definitely recommend these guys for all RV needs.
Dawn Wood
02:20 04 Feb 23
Chloe and Kiara were absolutely wonderful! We did not plan on purchasing this weekend but these 2 made it seamless and affordable. We have the camper we wanted and dreamed of. Thank you both so much!!!
M W
02:09 04 Feb 23
Winnebago EKKOs are extremely difficult to find in stock right now but these guys were somehow able to source one (at a great price) and get me in it in less than a month. Big ups to Jacob and RJ for walking me through the whole process remotely. Jacob even picked me up from the airport and drove me to the dealership. Only a few hours after signing some final docs and getting a full walkthrough demo, I was on my way back to NC in my new EKKO.... Jacob and RJ really provided top tier customer service and went above and beyond any of my previous vehicle buying experiences.read more
Arin Gonzales
03:07 02 Feb 23
I usually don’t leave reviews but I just had to ! Jacob was so knowledgeable, helpful and professional. I was really debating if an RV was right for me and my family and after speaking with him I realized it is an amazing investment and he was able to quote me on some really good deals . I will definitely be telling everyone about Jacob!
Drew Doornenbal
01:55 02 Feb 23
Jacob was great at walking me through the sales process. Once I took possession of my new travel trailer I had a couple kinks to work out and he took just as good care of me after the sale. If I ever decide to upgrade to a fifth wheel I will be calling him!
Steve Pogue
11:41 01 Feb 23
Really went out of their way to make sure we were satisfied. I will be back for my next purchase.
Nomadicwanderers Motorhome Rentals
14:41 20 Jan 23
I have purchased two Class C motorhomes and one Class B from this dealership. Each one has been a great experience. Working with the service department each one was prepped before it left the lot. The after-service has been good too. I had one instance where I had a rental going out in a few days and the A/C went out. They were able to get me a quick replacement to hold me over. With the number of miles, I put on these it's great to know that I... have support when I need it.read more
Javier Lopez
19:45 19 Jan 23
Super clean dealership. Huge selection of inventory.
Randy Nevitt
14:42 19 Jan 23
Sales and Service were amazing.
Jacky Cleveland
14:30 19 Jan 23
Great place to come and get all of your service needs met. The team is amazing and willing to go get lengths to make sure you are taken care of.
Frank Basinger
06:10 06 Jan 23
The staff at RV one in Charlotte are great. I got a good deal on my class c forest river forester and they have followed up with me after the sale. Will definitely be back to upgrade.
David Bellows
14:17 27 Dec 22
Our sales person Michael was great, not pushy and able to answer all of our questions.
Matthias Loening
18:20 19 Dec 22
We just bought a Mercedes Sprinter van camper. Chloe was our sales associate. She was great in helping us through the process and we've even spoken with her a few times since and she's always been immensely responsive to our questions. we are glad to have her as our "go-to" contact as we plan to come back with upgrades and more.
Ron Geiger
20:30 01 Dec 22
We looked at different Class C's in Minnesota and online for a year. In March most dealers hardly had any on their lots. When we stopped at RV One in Des Moines they had about 20 Class C new motorhomes. Chloe was the sales rep we started working with and she was Awesome to work with. We originally ordered another brand but ended up changing to the Jayco 29MV. The two floorplans were identical but the Jayco had a better rated ride and finishes on... the outside for the same price. Chloe was able to grab one coming offline and we came down from Minnesota and everything was perfect. Chloe was so easy to work with we communicated via text and phone calls and we could not have been happier. We just picked up and Dennis did a great job showing us everything. Jill in the warranty department was also great to work with. Very happy, thanks Chloe!!read more
William Lane
23:23 26 Nov 22
Great selection, plenty of polite sales associates available for information and or questions.
Geoffrey Johnson
14:05 21 Nov 22
So far so good...Still "just looking"🙂
Jacob Boelsen
02:10 19 Nov 22
Recently bought a camper from there had a great experience, and they went above and beyond to make it happen! Our salesman Skyler was amazing.
The Roving Ballards
03:00 04 Nov 22
Friendly customer service reps in the parts department.
Spe 5cy
16:39 23 Oct 22
Such a great experience. Andy and Michael are great people to work with and after purchasing our second Airstream from them we will certainly be back in the future.
Jackie Sapp
18:53 20 Oct 22
I had a long process with RV One in Altoona, but it ended up being a good experience. Jacqueline the service manager was transparent and communicated throughout the process. It took 15 months to get an air conditioner replaced. Because of supple and demand it took a while and they were upfront all the way.If you had a bad experience in the past this is different management. Give them a chance.
Robert Brown
22:02 27 Sep 22
Super helpful and patient with all of our questions.
Rachel Lovetinsky
18:45 17 Sep 22
Mark was awesome in service! He gave us the most thorough walk through of our new camper before we were handed the keys! He was very experienced and very knowledgeable! Thank you Mark for helping us get the best start with our new home!! We appreciate you!!
scott hudson
16:40 07 Sep 22
Jacquilyn Cleveland and her service team really stepped up and helped us with some warranty work on our recent RV purchase. We had some issues and they fixed them right away and then after we left the dealership we had a couple of other things pop up and Jacquilyn and team did not hesitate to do the right thing and get us the assistance we needed although we were back in Texas. They are prompt, courteous, professional, and very reactive to your... needs…which can’t be said for some RV dealerships. Thanks Jacquilyn!!!!!read more
Sue schaefer
01:46 07 Sep 22
Lots of motorhomes to pick fromBut they took money from our cc when we told them we would let them know if it’s a deal!!But they did not listen!So please give us our money back
Kathryn Randolph
16:48 06 Sep 22
Nice options
Steve Schwendemann
18:55 19 Aug 22
Javier is sooooooooo nice and the experience was fantastic!
Malisa Mannebach
23:47 16 Aug 22
Great place to get rv fixed at n to buy one
Marianne Healy
02:20 16 Aug 22
On our way home from Yellowstone we noticed that passenger headlight on our 2021 Jayco Alante was not in the correct position. Upon further inspection we notice the bottom bracket was never installed - as we observed on the driver side headlight. We purchased our rig from RV One Albany so we stopped in without an appointment to RV One DesMoines. The services receptionist asked Chance to take a look at our rig. He confirmed what we had said and... went to work creating a bottom bracket. It was still under warranty so no payment due. We did tip Chance and thanked him and the receipt for their help. Well done RV One DesMoines!read more
Jack Mclaughlin
15:54 11 Aug 22
David Orwin is the best.
Nick Matias
13:48 05 Aug 22
Dave O great sales person easy to work with
Kari Marzen
18:38 03 Aug 22
Marvin is the best!! He took the time to ensure we were comfortable about everything in our new Airstream!
Ted Weathersbee
14:36 03 Aug 22
The staff is welcome ing, efficient. An all around pleasant experience
brian reinwald
00:34 31 Jul 22
Thanks good service
Charlie Fiedler
18:28 19 Jul 22
While stopping over in Des Moines, we had an issue with our hitch jack base on our Airstream. We talked with Marvin and he said it would be weeks to get the part but offered to reshape it in the shop. Came back after 10 minutes and he had pounded out the bend and spray painted to look brand new. When I asked for the invoice, he said no charge. Great service! Thank you Marvin.
Loren Clayton
03:36 14 Jul 22
We purchased our 2019 Jayco Eagle 5th Wheel in the Fall of 2018. We had nothing but problems from the first day up to this year.All of that was resolved and I have nothing but good things to say about RVOne Des Moines! I was in management for 22 yrs. In meeting with their new General Manager Michael Farland, I found him to be a solid mgr.,in my opinion. He informed me that after a company merger, they now have training facilities for service... personnel. At the begining of May,I believe,he said they had techs away at schooling. In my opinion, Mr. Farland and the team at RVOne Des Moines are making it a priority in turning things around in the Service Dept. I'm a Happy Camper, now!!! P.S. - Jacquilyn, Service Dir., ordered a bike rack for me, while in town. It was exactly what we had been looking for for a year. It showed up on the day she said, they assembled and installed it. Happy Camper II!!!read more
BJO
13:50 11 Jul 22
We enjoyed working with everyone at RV One. We had looked at several different RV dealers but at RV One we never felt rushed and they were very good at answering all our questions. We worked with Andy in sales who answered the many questions we had since we are first time RVers and if he didn't have the answer would find out for us. He was very good at keeping us informed on the status of our RV since it was on a backorder.We worked with... Jill in the parts department who was very good at answering our questions on the many extras we would need as well as making the bike rack happen. Thank You Jill!!And last but not least, Marvin. He was the one that went over everything on our new unit and had to answer all the many questions and repeat many of things he told us!! :). We were trying to soak up so much information and see what he pushed or turned to make different things work.When we were leaving they all gave us their contact information so if we have any questions we can get in contact with them for answers.We really appreciate all the time they took to getting us started on our new adventures.read more
Barbara Reichenbach
21:20 08 Jul 22
If we could give them 10 stars we would! I texted them at 7 am, explaining our problem. When they opened at 8 I got a call from them. Appointment at 11 am and problem fixed. Special shout out to Jacquilyn Cleveland for answering so quickly and scheduling us so fast! Extra special acknowledgement of the technician Dennis. He really knows his "stuff" and resolved our hydraulic problem quickly. He is knowledgeable and very professional...give him... 2 gold stars! We would HIGHLY recommend this dealership and service department to anyone. Hated having the problem with the RV but so grateful that we were 2 miles away from the BEST service dept in the Midwest. Thank you so much!read more
Helen Rush
01:06 08 Jul 22
Thank you Jill for great follow up and positive attitude while working through the supply chain delays. Your concern and updates helped us stay informed on the status of our parts order. We appreciate your help in getting our repair scheduled and completed. Thank you!
Mandi Felan
17:28 06 Jul 22
Jill was extremely helpful over the phone and answered all of the questions I had prior to my visit. Great customer service!
B R
16:21 06 Jul 22
RV One in Des Moines was fantastic. We had a technical problem with our rental RV and were welcomed here in the friendliest manner on a Friday afternoon. Jacquilyn, Michael and Marvin helped us out so quickly, thank you again! They didn’t even charge us because it turned out we had simply forgotten to plug in a cable. While waiting for a short time we had a look at the RVs on display, and the whole place looked really professional. Wonderful... service, we can only recommend it.read more
Chad Ullmann
15:40 06 Jul 22
Recently my wife and I bought a 2020 Keystone Travel Trailer. We got the privilege of working with Jill Holland during the sale, and during the order of some parts we ordered. Jill was fantastic to deal with, and was very helpful, if you are looking for a camper or rv, I would highly recommend RV One, and to talk to Jill Holland.
Mike Sellberg
15:33 06 Jul 22
I had a great experience with RV One in Des Moines. Working with Andy from Sales, Kiara from Finance, and Jill and Marvin from Service. They were all friendly, helpful, and very knowledgeable about Airstreams. They were an absolute pleasure to work with and I am looking forward to a continued relationship.I visited RVOne in Fall 2021 to begin my search for an Airstream, I was looking at both trailers and Class B motorhomes. I met Andy from... sales who was very knowledgeable about "all things Airstream." I selected an Interstate 24x and ordered it that day. As with most Airstreams, it had to be ordered and took 9 months for delivery. Andy kept me informed every step of the way and pointed me at many internet resources. Finally, the day of delivery arrived. Kiara jumped into action and got all the financing finalized in just a couple hours. Andy coordinated everything, Jill walked me through warranty and service details, and Technician Marvin gave me a fantastic 1.5 hour walkthrough of the motorhome. He patiently answered all my questions and repeated instructions to allow me to video him.Thanks RVOne for a wonderful experience buying my first motorhome.read more